For over 25 years, Cusick Community Management has provided exceptional condo management services across North Carolina. Our dedicated team brings expertise, transparency, and personalized attention to every community we serve, ensuring your condo association operates smoothly and efficiently.
Managing a condo association requires specialized knowledge and dedicated resources. Our experienced team handles all aspects of condo management, from daily operations to long-term planning. We understand the unique challenges faced by condo communities and provide solutions tailored to your specific needs.
Our specialized accounting department, led by CFO Annie Sullivan, provides comprehensive financial services, including:
Detailed budgeting and financial planning
Professional assessment collection
Transparent financial reporting
Direct treasurer access to accounting leadership
Careful vendor payment management
Reserve fund planning and management
Unlike other management companies that combine all services, we maintain specialized departments to ensure accountability and efficient service delivery. Our compartmentalized approach includes:
Dedicated customer service team for resident support
Specialized work order department
Focused architectural review committee management
Common area maintenance coordination
Vendor management and quality control
Regular property inspections
We believe in maintaining open lines of communication with both boards and residents. Our multi-channel communication approach includes:
24/7 online portal access for residents
Regular e-blast updates for community news
Emergency text message notifications
Traditional mail communications, when preferred
Dedicated customer service team
Direct access to company leadership
Our leadership team, including our company president and vice president, Janette Parker, remains directly accessible to all our communities. This hands-on approach ensures quick concern resolution and maintains high service standards across all properties.
We maintain partnerships with North Carolina's top three law firms and conduct:
Monthly leadership meetings for legal updates
Quarterly manager training sessions
Regular compliance reviews
Updates on changing HOA regulations
We believe in complete transparency in all our operations. Our clients enjoy:
Full access to financial records
Clear communication about decisions
Regular updates on community matters
Direct access to department heads
Open discussion about challenges and solutions
Our unique departmentalized approach ensures:
Quick problem identification and resolution
Specialized expertise in each service area
Clear accountability for all tasks
Faster response times
More efficient service delivery
We understand that successful condo management requires more than just following rules—it requires building relationships. Our approach focuses on:
Creating strong partnerships with boards and residents
Understanding each community's unique needs
Providing proactive solutions to challenges
Maintaining consistent communication
Supporting volunteer board members
We carefully select and manage vendors to ensure quality service delivery:
Thorough vendor vetting process
Regular performance monitoring
Quick response to maintenance needs
Quality control oversight
Competitive pricing negotiations
Emergency service availability
Choose Cusick Community Management for experienced, reliable, and transparent condo management services. With our specialized department structure, commitment to communication, and decades of experience, we provide the comprehensive support your condo community needs to thrive.
Contact us today to learn how our professional condo management services can benefit your community. Discover why communities across North Carolina have trusted Cusick Community Management for over two decades.
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